Status updates | ManageMemberships Incidents and maintenance reported on status page for ManageMemberships https://status.managememberships.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fe5af13a9afadf9bab9ec58d8dcdfa6f.png Status updates | ManageMemberships https://status.managememberships.com/ en Door Access is down https://status.managememberships.com/incident/1046833 Wed, 02 Sep 2026 11:25:39 -0000 https://status.managememberships.com/incident/1046833#af471b94817bf64157235799841158ca01aa0dd9f4bf315b840f29bbd3c8e529 Incident Door Access recovered. Door Access is down https://status.managememberships.com/incident/1046833 Wed, 02 Sep 2026 11:23:58 -0000 https://status.managememberships.com/incident/1046833#529cd7bd4bed539627ca808f3a4e4b0a047d9f0c2f8f412d9d95cd8c3ab94943 Incident Door Access went down. Texts is down https://status.managememberships.com/incident/1045400 Tue, 01 Sep 2026 16:34:34 -0000 https://status.managememberships.com/incident/1045400#a97964b8a7958eba627a9ddb19ec9b409cb933ec415b41f37842f7b2c1c3aedf Incident Texts recovered. Texts is down https://status.managememberships.com/incident/1045400 Tue, 01 Sep 2026 16:27:31 -0000 https://status.managememberships.com/incident/1045400#60d04e7a1471a09d9ad489761ce024b936db0261e11c22097ec395137ae0b03d Incident Texts went down. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 15:48:46 -0000 https://status.managememberships.com/incident/1016872#1ab3aabfda53582e2974aafd2601235bb6b1a8c622fe2dcfafe2108cddd92c65 Incident Emails recovered. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 15:11:40 -0000 https://status.managememberships.com/incident/1016872#e83689ca211da24011a469453b7408da69f32ef6c1d4ac4dc23831a141a75c27 Incident Emails went down. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 13:53:28 -0000 https://status.managememberships.com/incident/1016872#9761dbadfb13e12f37dabd0a174efde926feabe9e50dcc6f793216149c3dfb9e Incident Emails recovered. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 12:56:38 -0000 https://status.managememberships.com/incident/1016872#7e647ae7d901d44fc21bc0ae8a57d3aa5f46089a1243f3f7be1f745f9d79f10c Incident Emails went down. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 09:15:33 -0000 https://status.managememberships.com/incident/1016872#0f53dae0adc01b61004d8083a6be38a2412cb4a472b67400dffe0128170d62f1 Incident ManageShifts recovered. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 09:11:23 -0000 https://status.managememberships.com/incident/1016872#0c865065bdb95fb65c78881732949787ff590fd0c6b76df0148e0aa81e7549e5 Incident ManageShifts went down. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 07:35:00 -0000 https://status.managememberships.com/incident/1016872#a26eeff99e816c9002696d1de817d11dd6d7ec6b694cdc9661bb3a1fad27ce4f Incident ManageShifts recovered. Emails and ManageShifts are down https://status.managememberships.com/incident/1016872 Mon, 17 Aug 2026 07:20:24 -0000 https://status.managememberships.com/incident/1016872#d031e6d8b959864ea5f502cd4f8e96704b37a7b6bf24578bcea1a8fe03df6029 Incident ManageShifts went down. Maintenance: Routine Maintenance https://status.managememberships.com/maintenance/1014847 Sun, 16 Aug 2026 01:45:01 -0000 https://status.managememberships.com/incident/1014847#c1bae242034a3178238abb4b2c2a18ba4874d5e2cc7e926003ee0e0d779a5381 Maintenance Package updaes ManageShifts is down https://status.managememberships.com/incident/1007960 Tue, 11 Aug 2026 02:05:09 -0000 https://status.managememberships.com/incident/1007960#cd976f4db991caa8d743cd1123070c7ff07f98b89a0e0c33737c76a5f3c70cdf Incident ManageShifts recovered. ManageShifts is down https://status.managememberships.com/incident/1007960 Tue, 11 Aug 2026 01:59:27 -0000 https://status.managememberships.com/incident/1007960#cd805a770c42f3c0220161602f2957bcc5573978e7ebd0a775e5ecef4f8fb15d Incident ManageShifts went down. Door Access is down https://status.managememberships.com/incident/992366 Sun, 02 Aug 2026 01:50:17 -0000 https://status.managememberships.com/incident/992366#f05109e05ea4abcdbe6032128e322f75bdf1903739a41ea15814f6654028f4c4 Incident Door Access recovered. Door Access is down https://status.managememberships.com/incident/992366 Sun, 02 Aug 2026 01:46:56 -0000 https://status.managememberships.com/incident/992366#ee6fec6c27eb025e194ca6d6824a0f6b03998d2a5b552c593b5cfc1addc0d5c2 Incident Door Access went down. Maintenance: Routine maintenance https://status.managememberships.com/maintenance/969154 Sun, 19 Jul 2026 23:59:33 -0000 https://status.managememberships.com/incident/969154#485e2557f63833ba3b7c2f177a529c7868e38d944387248cc1954ed94cd6a89b Maintenance Routine server maintenance Texts and Time Clock are down https://status.managememberships.com/incident/961030 Mon, 13 Jul 2026 12:00:23 -0000 https://status.managememberships.com/incident/961030#4334123f6ae15f4dfd4a365dbdfafa0d7228d52451246d152e44896f7c098301 Incident Texts recovered. Texts and Time Clock are down https://status.managememberships.com/incident/961030 Mon, 13 Jul 2026 11:57:33 -0000 https://status.managememberships.com/incident/961030#9491318e2e5e5a1b7c7ca0bc768c6997ebef07e1877585b88689e885f1cd8a42 Incident Texts went down. Texts and Time Clock are down https://status.managememberships.com/incident/961030 Mon, 13 Jul 2026 03:02:08 -0000 https://status.managememberships.com/incident/961030#62ce0442bdc476f2310d147980ad7ee1dde79f8a79ec8d03fb9d1d4282a6d9f8 Incident Time Clock recovered. Texts and Time Clock are down https://status.managememberships.com/incident/961030 Mon, 13 Jul 2026 03:00:15 -0000 https://status.managememberships.com/incident/961030#13fd2fdb76622f6af9fd538673fc2a66d1741a734e2539fb99bdfe55d14c7157 Incident Time Clock went down. Door Access is down https://status.managememberships.com/incident/911953 Wed, 03 Jun 2026 11:50:10 -0000 https://status.managememberships.com/incident/911953#84d4f31ac5db26ceaebb5c37cf6ad4d5297ac661f2b5833c11b7970769c0a282 Incident Door Access recovered. Door Access is down https://status.managememberships.com/incident/911953 Wed, 03 Jun 2026 11:46:55 -0000 https://status.managememberships.com/incident/911953#b82b4a140859afb486cc2d593b04bb3853a1f5a7d21e5cfb2e1ef7612ee0afca Incident Door Access went down. Door Access is down https://status.managememberships.com/incident/909616 Mon, 01 Jun 2026 01:04:59 -0000 https://status.managememberships.com/incident/909616#de7fd12483c07bacc9aac504a542db8fbf44cca6ee901129a23eab6117acccf0 Incident Door Access recovered. Door Access is down https://status.managememberships.com/incident/909616 Mon, 01 Jun 2026 01:01:40 -0000 https://status.managememberships.com/incident/909616#3be35a557ea7349e178ab634333d2ec5af469f7ef97ad0a10cb151745c5f22f8 Incident Door Access went down. ManageShifts is down https://status.managememberships.com/incident/908723 Sat, 30 May 2026 10:45:07 -0000 https://status.managememberships.com/incident/908723#dd414e59b6229bb8e2d40766f8d21ea021626ca7a3ea29b9191480e97fd34f38 Incident ManageShifts recovered. ManageShifts is down https://status.managememberships.com/incident/908723 Sat, 30 May 2026 10:40:02 -0000 https://status.managememberships.com/incident/908723#45715a203787fec9254a443433ea5f59a74dbfe8dbca5e21d376c8457feea21f Incident ManageShifts went down. Portals and Sub Systems are down https://status.managememberships.com/incident/885566 Sat, 02 May 2026 02:44:12 -0000 https://status.managememberships.com/incident/885566#af4894d979bd03d149f7d678c99f031504a4689ed89e5aa90bba791b816e1f16 Incident Portals recovered. Portals and Sub Systems are down https://status.managememberships.com/incident/885566 Sat, 02 May 2026 02:37:31 -0000 https://status.managememberships.com/incident/885566#ed3078c56c2f288f56d0c8bff35bee75c82e4a943ab06d39d6afbf3ada993c12 Incident Portals went down. ManageRegister is down https://status.managememberships.com/incident/879352 Sat, 25 Apr 2026 05:38:24 -0000 https://status.managememberships.com/incident/879352#ae725d7126dbca9089434e34e7a06f86bb46b32229babfb315d9768fc58905fa Incident ManageRegister recovered. ManageRegister is down https://status.managememberships.com/incident/879352 Sat, 25 Apr 2026 05:32:05 -0000 https://status.managememberships.com/incident/879352#27637751753922614e8aaebae21cb802c8dc9811e018b72ec22f04f45583ee27 Incident ManageRegister went down. Door Access, Emails, and 1 other service are down https://status.managememberships.com/incident/869719 Sun, 12 Apr 2026 04:02:06 -0000 https://status.managememberships.com/incident/869719#edefeadea22b173bfd7178c64d15ee5dd0cf43c52bd5f78d83d5bfeec9217e80 Incident Door Access and Emails recovered. Door Access, Emails, and 1 other service are down https://status.managememberships.com/incident/869719 Sun, 12 Apr 2026 04:01:27 -0000 https://status.managememberships.com/incident/869719#a3b4107e02b814ce21333023af26d84dd4d646e1a7094018083b2e4d0f3600aa Incident Door Access and Emails went down. ManageRegister is down https://status.managememberships.com/incident/863093 Thu, 02 Apr 2026 04:58:10 -0000 https://status.managememberships.com/incident/863093#23f928e7861fed4659e6f84743353fbc8cae12f48e4170b81ed7c67b9347c124 Incident ManageRegister recovered. ManageRegister is down https://status.managememberships.com/incident/863093 Thu, 02 Apr 2026 04:51:31 -0000 https://status.managememberships.com/incident/863093#23175ba52533535fe630dc6692c7b099cad26580608d6fd6031497e64f6c357c Incident ManageRegister went down. ManageRegister is down https://status.managememberships.com/incident/861827 Tue, 31 Mar 2026 19:08:11 -0000 https://status.managememberships.com/incident/861827#b9dddea3e24d1aef3f7be97ec16b8e7238c525a2a4160df893076abe3d3b6f02 Incident ManageRegister recovered. ManageRegister is down https://status.managememberships.com/incident/861827 Tue, 31 Mar 2026 19:01:31 -0000 https://status.managememberships.com/incident/861827#dc4cb16178e212dca0b05ed1059f85b762ec4544519b2ff91b8b1bcc597bb1b2 Incident ManageRegister went down. ManageShifts is down https://status.managememberships.com/incident/854245 Sat, 21 Mar 2026 13:25:03 -0000 https://status.managememberships.com/incident/854245#36161f71bfb3762680c82b999e8dd85ef83a8670fb74f7b85cdef28c441036c8 Incident ManageShifts recovered. ManageShifts is down https://status.managememberships.com/incident/854245 Sat, 21 Mar 2026 13:20:10 -0000 https://status.managememberships.com/incident/854245#e3ff6d928f2c6a6fe170f7f5a5036de6a14e06b87d340ed67db674bba5ffe0e9 Incident ManageShifts went down. Door Access is down https://status.managememberships.com/incident/850614 Mon, 16 Mar 2026 17:13:19 -0000 https://status.managememberships.com/incident/850614#c287b245a15370f866cdefb88378d8501bb843240164344c4aaa39f4dd4b6fb5 Incident Door Access recovered. Door Access is down https://status.managememberships.com/incident/850614 Mon, 16 Mar 2026 17:06:16 -0000 https://status.managememberships.com/incident/850614#e90f4a62e73af06fa866f9263c42c098af64d6c8a874f0d848685d5ee76b18ec Incident Door Access went down. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 03:07:10 -0000 https://status.managememberships.com/incident/844006#b2716850773be4eafdd14f1593cb2521badd02f2a35f39dcde4d6ebe928b0d12 Incident Time Clock recovered. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:28:20 -0000 https://status.managememberships.com/incident/844006#19513c6046739ec7b6a3ee66ccc0a025afca4f3ee8b0a4e207e9a516ef52c553 Incident ManageRegister recovered. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:24:12 -0000 https://status.managememberships.com/incident/844006#fa4abd1497e7a49905b5e060acca5aa95bd811b900dc8b116080da9f6432423c Incident Portals recovered. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:22:04 -0000 https://status.managememberships.com/incident/844006#51dde4642753c3411a31b7e7d1e9fb8263b9c315c9c96d30d8fb1cd6ad0670e6 Incident ManageRegister went down. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:17:01 -0000 https://status.managememberships.com/incident/844006#b9aed1216b0254fe706a0785b71c2b8fe2c8773df55135221c4e0c36e3f8bb6d Incident Portals went down. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:05:06 -0000 https://status.managememberships.com/incident/844006#07cfc0ac0980e45b9bc2eb4ddf02c67f1a52ca72ace04b5428bc193a1bb260ff Incident Time Clock went down. Time Clock is down https://status.managememberships.com/incident/841577 Thu, 05 Mar 2026 17:52:10 -0000 https://status.managememberships.com/incident/841577#6c2528ec754a8a6f46667180aab486b2ce7f782c77f0703be31e21e5bacfdcb3 Incident Time Clock recovered. Time Clock is down https://status.managememberships.com/incident/841577 Thu, 05 Mar 2026 17:45:02 -0000 https://status.managememberships.com/incident/841577#fabf44b041f4a6727f538d84cd24a9fa8e67acb2cd7f95b5a75815cf57957147 Incident Time Clock went down. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:24:24 -0000 https://status.managememberships.com/incident/833716#8a87e553a667f12f3bdb7488f759bbc815cfbf691bc41c1d708a0f7b0d67e7a9 Incident Portals recovered. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:22:17 -0000 https://status.managememberships.com/incident/833716#f017d31fe5669195d7b5bf0d2c2b9c370352a4bddf537b1efa96e055c33def76 Incident Time Clock recovered. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:17:20 -0000 https://status.managememberships.com/incident/833716#36c214a969744d2f11d06bbfd9b4d4efed4037113de4d3be513394b38008125d Incident Portals went down. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:15:10 -0000 https://status.managememberships.com/incident/833716#e3ebc81161e11dc67a4e8f3da95b643b3926ea05958ecd862ef80fdbf3b4ee71 Incident Time Clock went down. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 04:24:12 -0000 https://status.managememberships.com/incident/833716#ae8ac548d1be219d23494a0442c593625e25b49cc451275a682dc6929e39806f Incident Portals recovered. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 04:17:13 -0000 https://status.managememberships.com/incident/833716#dd5e32780ad1fe256d20b0290d22de8eab3b10a2e5131f674b2d225a56a573ff Incident Portals went down. AWS Host Level Degradation Causing Service Interruption https://status.managememberships.com/incident/832062 Mon, 23 Feb 2026 14:07:00 -0000 https://status.managememberships.com/incident/832062#0a3dd270000902028340610536976bafb9a976c13442a4802787ea75244eaae0 Incident Instance became intermittently unresponsive. SSH access was timing out, EC2 Serial Console failed to connect, and stop operation was unusually slow. Status checks showed insufficient data during the event. Initial investigation after regaining SSH showed no memory pressure, no swap usage, and no disk errors. CPU credit balance remained healthy at over 500 credits. However, vmstat revealed high CPU steal time, peaking above 50 percent, indicating significant hypervisor level contention. No evidence of OOM killer events, filesystem corruption, or application level resource exhaustion was found. dmesg after reboot confirmed unclean shutdown but no underlying disk or kernel faults. Resolution was achieved by stopping and starting the instance, forcing placement on new AWS hardware. After restart, CPU steal time returned to zero and system metrics normalized. Root cause appears to be underlying AWS host level contention or degradation rather than application or configuration related. Maintenance: Routine maintenance https://status.managememberships.com/maintenance/794976 Sun, 28 Dec 2025 01:09:42 -0000 https://status.managememberships.com/incident/794976#e25478b72c380cdfe927f464c109806d4ed98768a0230c880935e8729bb3b719 Maintenance Running routine upgrades