Incidents | ManageMemberships Incidents reported on status page for ManageMemberships https://status.managememberships.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fe5af13a9afadf9bab9ec58d8dcdfa6f.png Incidents | ManageMemberships https://status.managememberships.com/ en Door Access, Emails, and 1 other service are down https://status.managememberships.com/incident/869719 Sun, 12 Apr 2026 05:11:19 -0000 https://status.managememberships.com/incident/869719#c2db93c5358260f34b8c8aa39923111a66a674ba88799301c135216fb4c19f87 Sub Systems recovered. Door Access, Emails, and 1 other service are down https://status.managememberships.com/incident/869719 Sun, 12 Apr 2026 05:05:27 -0000 https://status.managememberships.com/incident/869719#bdae2c5e2b8dfd12885e2a38737d8f9427c1d50558bba6c0736f80536d17b3af Sub Systems went down. Door Access, Emails, and 1 other service are down https://status.managememberships.com/incident/869719 Sun, 12 Apr 2026 04:02:06 -0000 https://status.managememberships.com/incident/869719#edefeadea22b173bfd7178c64d15ee5dd0cf43c52bd5f78d83d5bfeec9217e80 Door Access and Emails recovered. Door Access, Emails, and 1 other service are down https://status.managememberships.com/incident/869719 Sun, 12 Apr 2026 04:01:27 -0000 https://status.managememberships.com/incident/869719#a3b4107e02b814ce21333023af26d84dd4d646e1a7094018083b2e4d0f3600aa Door Access and Emails went down. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 11:11:22 -0000 https://status.managememberships.com/incident/864449#e10ede826f4a9f7208f5440498343b7d63934da37dbe19dd8f692a24d975f0c4 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 10:55:18 -0000 https://status.managememberships.com/incident/864449#f851ebbd1d090c32567b059c976637c5d2b82225d3ec29bfb5e695cb002911af Sub Systems went down. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 09:01:24 -0000 https://status.managememberships.com/incident/864449#d6f64a9dc63491453077d1160d6b5fc72be1147c5b715aed8041f62a8f299f4c Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 08:09:04 -0000 https://status.managememberships.com/incident/864449#a25d1bb63889934c38ff6ed28d2be769544dcf17ad14433b8e7c161cb2c28410 Sub Systems went down. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 06:11:24 -0000 https://status.managememberships.com/incident/864449#d03ba7c5eecb54c2e5a82b6bc5c9d013f054e0cd04e1600b2628a6d2f048e771 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 05:15:32 -0000 https://status.managememberships.com/incident/864449#74d9893bcc63aab42f046dbd6ce79bf75048c3cec856362b07d328d052586d49 Sub Systems went down. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 02:01:22 -0000 https://status.managememberships.com/incident/864449#8bd8962ef3b9f9118802a329951bd7eb5358def34d99ac27cc13cb42d4288527 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/864449 Sat, 04 Apr 2026 01:50:24 -0000 https://status.managememberships.com/incident/864449#62187d36ece1028237265a13fe5c234117a922f05f05fafb3dbf6cad1b81b7e8 Sub Systems went down. Sub Systems is down https://status.managememberships.com/incident/864324 Fri, 03 Apr 2026 20:56:12 -0000 https://status.managememberships.com/incident/864324#f6f8ff9620fb0f172bff383304788cb8964a91d5de8204ebf944a89c7fee3ed6 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/864324 Fri, 03 Apr 2026 20:50:30 -0000 https://status.managememberships.com/incident/864324#dab6919eba7480095bbd34ddfd43c3a424c360184c92f5bb50be94084d4cbfc4 Sub Systems went down. ManageRegister is down https://status.managememberships.com/incident/863093 Thu, 02 Apr 2026 04:58:10 -0000 https://status.managememberships.com/incident/863093#23f928e7861fed4659e6f84743353fbc8cae12f48e4170b81ed7c67b9347c124 ManageRegister recovered. ManageRegister is down https://status.managememberships.com/incident/863093 Thu, 02 Apr 2026 04:51:31 -0000 https://status.managememberships.com/incident/863093#23175ba52533535fe630dc6692c7b099cad26580608d6fd6031497e64f6c357c ManageRegister went down. ManageRegister is down https://status.managememberships.com/incident/861827 Tue, 31 Mar 2026 19:08:11 -0000 https://status.managememberships.com/incident/861827#b9dddea3e24d1aef3f7be97ec16b8e7238c525a2a4160df893076abe3d3b6f02 ManageRegister recovered. ManageRegister is down https://status.managememberships.com/incident/861827 Tue, 31 Mar 2026 19:01:31 -0000 https://status.managememberships.com/incident/861827#dc4cb16178e212dca0b05ed1059f85b762ec4544519b2ff91b8b1bcc597bb1b2 ManageRegister went down. ManageShifts is down https://status.managememberships.com/incident/854245 Sat, 21 Mar 2026 13:25:03 -0000 https://status.managememberships.com/incident/854245#36161f71bfb3762680c82b999e8dd85ef83a8670fb74f7b85cdef28c441036c8 ManageShifts recovered. ManageShifts is down https://status.managememberships.com/incident/854245 Sat, 21 Mar 2026 13:20:10 -0000 https://status.managememberships.com/incident/854245#e3ff6d928f2c6a6fe170f7f5a5036de6a14e06b87d340ed67db674bba5ffe0e9 ManageShifts went down. Sub Systems is down https://status.managememberships.com/incident/852038 Wed, 18 Mar 2026 13:31:13 -0000 https://status.managememberships.com/incident/852038#c8f89edfb27da04f168639909e08da482a59ad09160895c76cf38e6d03b14b09 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/852038 Wed, 18 Mar 2026 11:10:23 -0000 https://status.managememberships.com/incident/852038#e449ff19968238cf42d6d6a402074d417eac90ddd49838a65fad4440da292198 Sub Systems went down. Sub Systems is down https://status.managememberships.com/incident/851125 Tue, 17 Mar 2026 09:11:39 -0000 https://status.managememberships.com/incident/851125#77f7c74aeb9cbeb67ef45da4806556b9dbb2fa166eba338897a2f9fd30c84cb7 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/851125 Tue, 17 Mar 2026 09:05:22 -0000 https://status.managememberships.com/incident/851125#e8e89a80ad524bb534ecdebe22f997a35a4a93dd559f6e63390356677ed3f91a Sub Systems went down. Door Access is down https://status.managememberships.com/incident/850614 Mon, 16 Mar 2026 17:13:19 -0000 https://status.managememberships.com/incident/850614#c287b245a15370f866cdefb88378d8501bb843240164344c4aaa39f4dd4b6fb5 Door Access recovered. Door Access is down https://status.managememberships.com/incident/850614 Mon, 16 Mar 2026 17:06:16 -0000 https://status.managememberships.com/incident/850614#e90f4a62e73af06fa866f9263c42c098af64d6c8a874f0d848685d5ee76b18ec Door Access went down. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 03:07:10 -0000 https://status.managememberships.com/incident/844006#b2716850773be4eafdd14f1593cb2521badd02f2a35f39dcde4d6ebe928b0d12 Time Clock recovered. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:28:20 -0000 https://status.managememberships.com/incident/844006#19513c6046739ec7b6a3ee66ccc0a025afca4f3ee8b0a4e207e9a516ef52c553 ManageRegister recovered. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:24:12 -0000 https://status.managememberships.com/incident/844006#fa4abd1497e7a49905b5e060acca5aa95bd811b900dc8b116080da9f6432423c Portals recovered. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:22:04 -0000 https://status.managememberships.com/incident/844006#51dde4642753c3411a31b7e7d1e9fb8263b9c315c9c96d30d8fb1cd6ad0670e6 ManageRegister went down. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:17:01 -0000 https://status.managememberships.com/incident/844006#b9aed1216b0254fe706a0785b71c2b8fe2c8773df55135221c4e0c36e3f8bb6d Portals went down. Portals, Time Clock, and 1 other service are down https://status.managememberships.com/incident/844006 Sun, 08 Mar 2026 02:05:06 -0000 https://status.managememberships.com/incident/844006#07cfc0ac0980e45b9bc2eb4ddf02c67f1a52ca72ace04b5428bc193a1bb260ff Time Clock went down. Sub Systems is down https://status.managememberships.com/incident/842129 Fri, 06 Mar 2026 06:21:20 -0000 https://status.managememberships.com/incident/842129#6bf0ad0c00d04015c4aa45960b08eac6d015cceb7cf944eac407a88c8794b449 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/842129 Fri, 06 Mar 2026 06:01:24 -0000 https://status.managememberships.com/incident/842129#095ba5d857bd70eb7bd2624335e3ca0d5ff4110e4c57757931e9a08a0ac612ad Sub Systems went down. Time Clock is down https://status.managememberships.com/incident/841577 Thu, 05 Mar 2026 17:52:10 -0000 https://status.managememberships.com/incident/841577#6c2528ec754a8a6f46667180aab486b2ce7f782c77f0703be31e21e5bacfdcb3 Time Clock recovered. Time Clock is down https://status.managememberships.com/incident/841577 Thu, 05 Mar 2026 17:45:02 -0000 https://status.managememberships.com/incident/841577#fabf44b041f4a6727f538d84cd24a9fa8e67acb2cd7f95b5a75815cf57957147 Time Clock went down. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:24:24 -0000 https://status.managememberships.com/incident/833716#8a87e553a667f12f3bdb7488f759bbc815cfbf691bc41c1d708a0f7b0d67e7a9 Portals recovered. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:22:17 -0000 https://status.managememberships.com/incident/833716#f017d31fe5669195d7b5bf0d2c2b9c370352a4bddf537b1efa96e055c33def76 Time Clock recovered. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:17:20 -0000 https://status.managememberships.com/incident/833716#36c214a969744d2f11d06bbfd9b4d4efed4037113de4d3be513394b38008125d Portals went down. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 17:15:10 -0000 https://status.managememberships.com/incident/833716#e3ebc81161e11dc67a4e8f3da95b643b3926ea05958ecd862ef80fdbf3b4ee71 Time Clock went down. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 04:24:12 -0000 https://status.managememberships.com/incident/833716#ae8ac548d1be219d23494a0442c593625e25b49cc451275a682dc6929e39806f Portals recovered. Portals and Time Clock are down https://status.managememberships.com/incident/833716 Thu, 26 Feb 2026 04:17:13 -0000 https://status.managememberships.com/incident/833716#dd5e32780ad1fe256d20b0290d22de8eab3b10a2e5131f674b2d225a56a573ff Portals went down. Sub Systems is down https://status.managememberships.com/incident/833265 Wed, 25 Feb 2026 19:36:12 -0000 https://status.managememberships.com/incident/833265#d0e7dac4bb13c662ab0d4f760b28da2ba91c2f6193d4b86aa3d013f1c49edb00 Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/833265 Wed, 25 Feb 2026 19:35:26 -0000 https://status.managememberships.com/incident/833265#aa5fd6701045125aee194d38e00aaa95f9dade28e754e563795b8d6cc56c60f5 Sub Systems went down. Sub Systems is down https://status.managememberships.com/incident/832332 Tue, 24 Feb 2026 18:41:19 -0000 https://status.managememberships.com/incident/832332#cf552b76b43b6590e4da4f3de7b01b1f7e6548257aab6aef11d526afdbe12bfa Sub Systems recovered. Sub Systems is down https://status.managememberships.com/incident/832332 Tue, 24 Feb 2026 18:40:14 -0000 https://status.managememberships.com/incident/832332#e1e1a3ddb02adc278e8dab8105f33a5d5611475f97d84d599ea1c55838b43aef Sub Systems went down. AWS Host Level Degradation Causing Service Interruption https://status.managememberships.com/incident/832062 Mon, 23 Feb 2026 14:07:00 -0000 https://status.managememberships.com/incident/832062#0a3dd270000902028340610536976bafb9a976c13442a4802787ea75244eaae0 Instance became intermittently unresponsive. SSH access was timing out, EC2 Serial Console failed to connect, and stop operation was unusually slow. Status checks showed insufficient data during the event. Initial investigation after regaining SSH showed no memory pressure, no swap usage, and no disk errors. CPU credit balance remained healthy at over 500 credits. However, vmstat revealed high CPU steal time, peaking above 50 percent, indicating significant hypervisor level contention. No evidence of OOM killer events, filesystem corruption, or application level resource exhaustion was found. dmesg after reboot confirmed unclean shutdown but no underlying disk or kernel faults. Resolution was achieved by stopping and starting the instance, forcing placement on new AWS hardware. After restart, CPU steal time returned to zero and system metrics normalized. Root cause appears to be underlying AWS host level contention or degradation rather than application or configuration related. Routine maintenance https://status.managememberships.com/incident/794976 Sun, 28 Dec 2025 03:10:31 -0000 https://status.managememberships.com/incident/794976#dad6da2fe93863e2f6e7fc412b75cc4a6f895b42e0b3793bfb98b36b4d707019 Maintenance completed Routine maintenance https://status.managememberships.com/incident/794976 Sun, 28 Dec 2025 01:09:42 -0000 https://status.managememberships.com/incident/794976#e25478b72c380cdfe927f464c109806d4ed98768a0230c880935e8729bb3b719 Running routine upgrades